Deleting your Goodnabe data
Two ways to do it. Both work, and neither requires asking our permission.
Delete everything, yourself, right now
In the Goodnabe app:
- Open Profile
- Scroll to Delete Account
- Confirm
That removes your account and the data attached to it immediately — your profile, posts, shoutouts, lost-pet reports, volunteer signups, listings, messages, reactions, community memberships and notification settings. It is not a queue or a request; the rows are gone when the screen closes.
Ask us to do it, or to delete part of it
Email admin@ez2bgood.com and tell us what you want removed.
Use this if you have lost access to the app, or if you want to keep your account but remove particular things — your posts, your chat history, your location.
We will confirm it is you before deleting anything. We reply to the email address registered on the account and act only on an answer from that address.
This is deliberate. Anyone can put your address in a "From" field, so a request alone is not proof — if we deleted on the strength of an email, deleting your account would be something a stranger could do to you. If you no longer control the registered address, say so and we will find another way to establish it is you.
We aim to complete verified requests within 30 days, and usually the same week.
What we keep, and for how long
- While your account exists: we keep what you have given us so the app can work. We do not delete your things on a timer, and we do not archive them somewhere you cannot see.
- After deletion: your data is removed from the live database straight away, including messages you sent — they disappear from the other person's view of the conversation too.
- One exception, with your name taken out: if a moderator handled a report about something you posted, we keep the record that a decision was made — the reason, the outcome, the date. Your name and the content itself are removed from it. A decision nobody can check afterwards is not accountable to anyone; a decision with your words still attached is not deletion.
- Backups: we hold encrypted backups for disaster recovery, and we do not restore a deleted account from one.
Want a copy first?
Ask at the address above and we will send you an export of your data before anything is deleted.
Who to contact
ez2bgood LLC — admin@ez2bgood.com
App: Goodnabe (com.ez2bgood.goodnabe)